ILM Lean Green Belt Certificate Program

ILM Lean Green Belt Certificate Program

Course Info

Lean Green Belt program trains the participants to measure, analyze and improve the process efficiency and resolve problems with minimum cost and time. Lean problem solving techniques guide the participants to identify the problem cause and correct with a solution as well as to predict the problem and prevent with an action. Especially in transactional processes including finance/ IT/ Hospitality and telecommunications, customer value chain is required to be focused priority. Through the Lean Green Belt Program, employees will be trained to shorten the process time while maintaining the quality and enhance the productivity rate through improved efficiency and mitigated non value added transactions.

With improved efficiency, the service organizations will be able to retain the existing customers with favorable feedbacks and attract new customers due to the value chain development through reduced transaction time and providing value for the investment of customers. With the scarcity of intellectual resources in service organizations, rather recruiting more employees, companies can effectively utilize existing employees. Lean Green Belt transforms the thinking pattern of people through knowledge and realistic consultation to enhance speed and quality of their routinely work. Extensive value of the Lean Green Belt Program generates long term financial and non-financial benefits to organizations in terms of transaction excellence, employee specialization and customer satisfaction.